Louis Vuitton CRM Performance & Analytics Advisor

Madrid • Spain

Wednesday, October 15, 2025

Louis Vuitton, a prestigious French fashion house, is a leader in the luxury industry, renowned for its craftsmanship, innovation, and excellence. As part of the LVMH conglomerate, Louis Vuitton offers a dynamic and inclusive work environment, fostering a culture of creativity and opportunity. With over 150 years of history, the brand continues to shape the global luxury landscape, providing employees with unparalleled career opportunities.

1. Manage internal CRM software to provide training and troubleshooting support for stores.
2. Assist in boutique-level initiatives, including client capture programs and follow-up campaigns.
3. Support database troubleshooting and CRM Analyst in data exportation and weekly report updates.
4. Perform database reporting to support store Clienteling objectives and extract insights for key stakeholders.
5. Implement tools and actions required for Client Development.
6. Collaborate closely with retail teams across the MED Region, including Spain, Portugal, Morocco, Greece, Turkey, and Israel.
7. Drive Clienteling excellence in all boutiques.
8. Create and facilitate weekly CRM calls and presentations with retail teams.
9. Collect weekly updates and deadlines from the CRM team and communicate them to retail communications.
10. Assist with the development of boutique training materials in Clienteling practices.

1. Graduated from Business School/University with a degree in Marketing, Business Administration, Analytics, or a related field.
2. Ability to formalize a 'contrato de prácticas' based on Spanish labor law.
3. Immediate availability for a full-time role, Monday to Friday, 40 hours per week.

1. Self-starter with strong organizational and multitasking abilities.
2. Proven ability to deliver results with excellent analytical and synthesis skills.
3. Proficiency in MS Office, particularly Excel; knowledge of Power BI and Salesforce is advantageous.
4. Strong communication skills and ability to connect with others easily.
5. Adaptability to a fast-paced environment and changes.
6. Fluency in English is mandatory; Spanish is a plus.
7. Motivated with a strong personal interest in the luxury and consumer goods environment.

At least 2 years of experience in Marketing, CRM, or Business Analytics, preferably within the luxury industry.

Degree in Marketing, Business Administration, Analytics, or a related field.

Louis Vuitton offers a hybrid working mode and fosters an inclusive work environment that celebrates diversity and equal opportunities.

Louis Vuitton is committed to creating an inclusive work environment that celebrates the uniqueness of each individual. The brand promotes equal opportunities and encourages a culture of creativity, innovation, and excellence.