Louis Vuitton Correspondence Advisor

Irving • USA

Friday, July 25, 2025

Louis Vuitton, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of the LVMH conglomerate, Louis Vuitton offers a dynamic work environment that values diversity and inclusivity. Employees are encouraged to thrive and grow within the company, supported by initiatives that promote professional equality and career development opportunities both locally and globally.

1. Deliver detailed and client-centric responses across a range of queries including product information, order status, and after-sales support.
2. Forge long-term client relationships by advising across all product categories and utilizing varied clienteling tools.
3. Document every interaction meticulously using CRM software to track inquiry types and feedback.
4. Act as an effective liaison between Client Services and Stores ensuring seamless communication.
5. Drive personal and team objectives aligned with key performance metrics and sales goals.

1. Minimum of three years experience in customer service or similar roles, preferably with strong selling skills.
2. Exceptional writing skills with meticulous attention to detail, free from grammatical errors.
3. Ability to manage high-volume tasks efficiently while providing exemplary customer service.
4. Desire to build lasting client relationships backed by a genuine interest in luxury retail.
5. Availability during weekends, evenings, and holidays, with the ability for on-site work at Legacy 1854 Campus.

1. Strong communication skills across various platforms including email, chat, social media, and phone.
2. Proficiency in CRM software for documenting client interactions.
3. Ability to work collaboratively within a team environment.
4. Proactive problem-solving skills with a focus on quality delivery.
5. Integrity and adherence to brand standards and company policies.

Minimum of three years in customer service or similar roles, with a preference for candidates demonstrating strong selling skills.

Louis Vuitton offers a generous benefits package, unparalleled career development opportunities, and industry-leading training providing in-depth insight into the luxury and retail environment.

Louis Vuitton fosters a culture of inclusivity and respect for individuality, promoting professional equality and supporting employees in finding their place and thriving within the organization. The company emphasizes meaningful strategies to create an inclusive workforce and offers a vibrant work environment.