Louis Vuitton Correspondence Advisor

Irving • USA

Monday, May 19, 2025

Louis Vuitton, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH conglomerate. The brand is renowned for its commitment to excellence and innovation, offering employees a unique environment where individuality is respected and professional growth is encouraged. Louis Vuitton provides exceptional career development opportunities, both locally and globally, supported by industry-leading training programs that offer profound insights into the luxury and retail sectors.

1. Deliver detailed and client-centric responses across a range of queries including product information, order status, after-sales support, and more.
2. Forge long-term client relationships by advising across all product categories and utilizing varied clienteling tools.
3. Document every interaction meticulously using CRM software to track inquiry types and feedback.
4. Act as an effective liaison between Client Services and Stores ensuring seamless communication.
5. Drive personal and team objectives aligned with key performance metrics and sales goals.

1. Minimum of three years experience in customer service or similar roles, preferably demonstrating strong selling skills.
2. Availability during weekends, evenings, holidays, and ability for onsite work at Legacy 1854 Campus.

1. Exceptional writing skills with meticulous attention to detail free from grammatical errors.
2. Ability to manage high-volume tasks efficiently while providing exemplary customer service.
3. Desire to build lasting client relationships backed by a genuine interest in luxury retail.
4. Self-motivated with a proactive approach towards problem-solving.
5. Integrity and consistency in upholding brand standards in behavior following company policies.

Minimum of three years in customer service or similar roles, preferably with strong selling skills.

Louis Vuitton offers a generous benefits package, including unparalleled career development opportunities and industry-leading training.

Louis Vuitton fosters a culture that respects the uniqueness of each employee, promoting initiatives aimed at supporting professional equality and creating an inclusive workforce. The company is dedicated to meaningful strategies that go beyond symbolic measures, ensuring a workplace where employees can thrive.