Louis Vuitton Correspondence Advisor

Irving • USA

Tuesday, March 4, 2025

Louis Vuitton, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of the LVMH conglomerate, Louis Vuitton offers unparalleled career opportunities and a dynamic work environment. The brand is dedicated to fostering a culture of inclusivity and professional growth, ensuring that each employee can thrive and contribute meaningfully to the company's success.

1. Deliver detailed and client-centric responses across a range of queries including product information, order status, and after-sales support.
2. Forge long-term client relationships by advising across all product categories and utilizing varied clienteling tools.
3. Document every interaction meticulously using CRM software to track inquiry types and feedback.
4. Act as an effective liaison between Client Services and Stores ensuring seamless communication.
5. Drive personal and team objectives aligned with key performance metrics and sales goals.

1. Minimum of three years of experience in customer service or similar roles, preferably with strong selling skills.
2. Availability during weekends, evenings, and holidays, with the ability to work on-site at Legacy 1854 Campus.

1. Exceptional writing skills with meticulous attention to detail, free from grammatical errors.
2. Ability to manage high-volume tasks efficiently while providing exemplary customer service.
3. Proactive approach towards problem-solving and self-motivation.
4. Integrity and adherence to brand standards and company policies.

Minimum of three years in customer service or similar roles, with a preference for experience demonstrating strong selling skills.

Louis Vuitton offers a generous benefits package, unparalleled career development opportunities both locally and globally, and industry-leading training that provides in-depth insight into the luxury and retail environment.

Louis Vuitton is committed to respecting the uniqueness of each employee and offers the means for everyone to find their place and thrive. The company promotes initiatives aimed at supporting professional equality and builds a culture focused on meaningful strategies to create an inclusive workforce.