Louis Vuitton Concierge

Louis Vuitton, a distinguished entity within the LVMH conglomerate, is renowned for its commitment to fostering a diverse and inclusive workplace. The brand is dedicated to respecting the individuality of each employee, offering a supportive environment where professionals can thrive. Louis Vuitton is celebrated for its industry-leading training programs and unparalleled career development opportunities, both locally and globally, within the luxury fashion sector.

1. Serve as the first point of contact for clients, setting the tone for their experience within the store.
2. Build genuine relationships with clients by understanding their needs and directing them to appropriate departments.
3. Collaborate with the Client Experience team and store staff to ensure a seamless client experience.
4. Maintain a daily calendar of client appointments and in-store events.
5. Achieve individual and team goals while ensuring back-of-house efficiency.

1. Minimum of 3 years of experience in a customer-facing role within luxury retail or hospitality.

1. Exceptional interpersonal and communication skills.
2. Strong organizational abilities and attention to detail.
3. Proficiency in managing client relationships and expectations.
4. Ability to work collaboratively within a team environment.

A minimum of 3 years in a customer-facing role within luxury retail or hospitality is required.

Hourly rate of USD $25-28, plus commission opportunities.

The position offers various paid time off programs, two retirement plans with employer contributions, and employee discounts/perks.

Louis Vuitton is committed to creating a culture that values diversity and inclusivity, going beyond symbolic measures to implement meaningful strategies. The company supports professional equality and provides employees with the means to prosper and find their place within the organization.