Louis Vuitton Clienteling Intern

Louis Vuitton, a prestigious name in luxury leather goods and travel accessories for over 160 years, is renowned for its innovative design and unparalleled quality. As part of the LVMH conglomerate, Louis Vuitton offers a diverse range of products including fashion, footwear, watches, and jewelry. The brand is synonymous with luxury and excellence, providing a dynamic and enriching work environment.

1. Assist in managing CRM processes and implementing clienteling initiatives for store teams and client services.
2. Prepare and analyze monthly statistics and quarterly reports.
3. Conduct customer segmentation and create targeted customer lists to support action plans.
4. Maintain the customer database and assist in the introduction of new CRM tools and features.
5. Independently conduct competitive analyses and benchmarks.
6. Support the planning and organization of private client activities and provide administrative support for international event planning, including agenda creation and travel arrangements.
7. Occasionally assist the clienteling event team with in-store events and animations.
8. Handle general administrative and operational tasks, such as travel planning and bookings for clients, preparing presentations, sending client gifts, and designing invitation cards and event materials.
9. Collaborate closely with other departments in the head office and stores, and assist in managing external service providers.

1. Pursuing a degree in Business Administration, Communication Studies, (International) Marketing, Event Management, or a related field.
2. Initial experience in marketing, CRM, or retail.
3. Proficiency in MS Office, particularly Excel and PowerPoint.
4. Excellent verbal and written communication skills in German and English; additional languages are advantageous.
5. High level of commitment, flexibility, and results orientation.
6. Analytical thinking, organizational talent, creativity, and attention to detail with a sensitive approach to interpersonal interactions.

1. CRM management
2. Data analysis
3. Event planning
4. Administrative support
5. Interpersonal communication
6. Multilingual proficiency

Minimum of 3 years of relevant experience.

Currently enrolled in a relevant degree program.

The internship offers a comprehensive learning experience in a hybrid working model, providing exposure to various facets of clienteling and CRM within a leading luxury brand.

Louis Vuitton fosters a culture of innovation, excellence, and collaboration. The workplace environment encourages creativity and professional growth, offering employees the opportunity to work alongside industry leaders in luxury fashion.