Louis Vuitton Clienteling Intern

Louis Vuitton, a prestigious brand under the LVMH conglomerate, has been a leader in luxury leather goods and travel accessories for over 160 years. Known for its innovative design and superior quality, Louis Vuitton extends its product offerings to include fashion, footwear, watches, and jewelry. The brand is synonymous with elegance and craftsmanship, making it a coveted employer in the luxury sector.

1. Support the management of CRM processes and the implementation of sales-promoting clienteling measures for store teams and client services.
2. Prepare and present monthly statistics and quarterly reports.
3. Conduct customer segmentation and create targeted customer lists to support action plans.
4. Maintain the customer database and assist in the introduction of new CRM tools and features.
5. Independently conduct competitive analyses and benchmarks.
6. Assist in the planning and organization of private client activities and provide administrative support for international event planning, including agenda creation and travel arrangements.
7. Provide occasional support to the clienteling event team during in-store events and animations.
8. Perform general administrative and operational tasks, such as travel planning and bookings for clients, preparing presentations, sending client gifts, and designing invitation cards and event materials.
9. Collaborate closely with other departments in the head office and stores, and assist in managing external service providers.

1. Pursuing a degree in Business Administration, Communication Sciences, (International) Marketing, Event Management, or a related field.
2. Initial experience in marketing, CRM, or retail.

1. Proficiency in MS Office, particularly Excel and PowerPoint.
2. Excellent verbal and written communication skills in German and English; additional languages are advantageous.
3. High level of commitment, flexibility, and result-oriented approach.
4. Analytical thinking, organizational talent, creativity, and attention to detail.
5. Exceptional interpersonal skills.

At least 3 years of relevant experience.

Pursuing a degree in Business Administration, Communication Sciences, Marketing, or a related field.

The internship offers a comprehensive experience in a leading luxury brand, providing exposure to international clienteling strategies and CRM processes.

Louis Vuitton fosters a culture of innovation, creativity, and excellence. As part of the LVMH group, employees are encouraged to develop their skills in a dynamic and supportive environment that values diversity and inclusivity.