Louis Vuitton Client Services Advisor

Taipei • Taiwan

Friday, March 14, 2025

Louis Vuitton, a prestigious entity within the Fashion & Leather Goods sector, is renowned for its commitment to excellence and innovation. As part of the esteemed LVMH conglomerate, Louis Vuitton offers unparalleled opportunities for professional growth and development in the luxury fashion industry.

1. Ensure the seamless operation of the Call Center in alignment with the company's business strategy.
2. Lead and own the delivery of a luxury and customer-centric experience.
3. Contribute to achieving all sales and KPI targets.
4. Develop and maintain relationships with clients by effectively managing expectations and resolving issues.
5. Collaborate closely with Stores to enhance client satisfaction and meet their needs.

1. Minimum of 2 years of extensive experience in customer service or luxury retail; fresh graduates are also welcome.
2. Demonstrated passion for the Louis Vuitton brand.
3. Ability to thrive in a call center environment with strong commitment and enthusiasm.
4. Exhibit Louis Vuitton Attitudes: Curiosity, Empathy, Agility, and a Commercial Mindset.

1. Strong interpersonal skills.
2. Customer service and guest-oriented with selling and retail operational skills.
3. Proactive with a good team spirit and ability to take initiatives.
4. Fluency in Cantonese, English, and Mandarin.
5. Good computer literacy.

Minimum of 3 years in a relevant field.

Opportunities for career advancement within the luxury fashion industry.

Louis Vuitton fosters a culture of curiosity, empathy, and agility, encouraging a commercial mindset among its employees. The brand values proactive individuals who are committed to delivering exceptional customer service and are willing to work flexible hours, including nights and weekends.