Louis Vuitton Client Services Advisor
Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion sector. As a part of the Fashion & Leather Goods division, Louis Vuitton offers a dynamic and inspiring workplace that values creativity and dedication.
- Deliver exceptional service through various communication channels including inbound and outbound calls, emails, social media, and chat messages.
- Consult with clients to understand their needs and provide tailored solutions and relevant product offers.
- Address general and account-specific inquiries, providing clear and concise information.
- Utilize tools and resources to anticipate client needs, ensuring first point of contact resolution.
- Meet and exceed performance goals related to client satisfaction, sales, productivity, and compliance.
- Diploma or Degree in a related discipline.
- Minimum 3 years of relevant experience in client servicing or a call center environment.
- Proficiency in English; additional language skills are advantageous.
- Exceptional interpersonal and conflict resolution skills.
- Ability to multitask and remain calm under pressure.
- Personable with a high level of curiosity and initiative.
A minimum of 3 years of experience in client servicing or a call center environment is required.
Diploma or Degree in a related discipline.
The position offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group.
Louis Vuitton fosters a culture of excellence and innovation, encouraging employees to explore their creativity and drive in a supportive and dynamic environment. The company values diversity and inclusivity, promoting a collaborative workplace where every team member can thrive.

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