Louis Vuitton Client Services Advisor
Louis Vuitton, a prestigious name under the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovation in the luxury fashion sector. As an employer, Louis Vuitton offers a dynamic and enriching environment, fostering creativity and excellence among its workforce. The brand is committed to maintaining its legacy of luxury while nurturing the professional growth of its employees.
- Deliver extraordinary service on inbound and outbound calls, emails, social media, and chat messages.
- Consult with clients to understand their needs and tailor unique solutions, providing relevant product offers.
- Address general and account-specific inquiries, providing clear and concise information.
- Utilize tools and resources to identify and anticipate client needs, ensuring first point of contact resolution.
- Meet and exceed performance goals, including client satisfaction, sales, productivity targets, and compliance regulations.
- Diploma or Degree holder in related disciplines
- Minimum 3 years of relevant experience in client servicing or a call center environment
- Good command of English; proficiency in an additional language is advantageous
- Personable with a high level of curiosity and initiative
- Exceptional interpersonal and conflict resolution skills
- Ability to multitask and remain calm under pressure, especially during peak hours or challenging situations
Minimum 3 years of relevant experience in client servicing or a call center environment.
Diploma or Degree holder in related disciplines
The position offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within the prestigious LVMH group.
Louis Vuitton fosters a culture of innovation and excellence, encouraging employees to explore their creativity while upholding the brand's legacy of luxury. The company values diversity and inclusivity, creating a supportive and dynamic workplace environment.

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