Louis Vuitton Client Experience Support Specialist

Louis Vuitton, a prestigious entity within the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovative designs in the luxury fashion industry. As an employer, Louis Vuitton is committed to fostering a diverse and inclusive workplace that celebrates the unique contributions of each team member. The brand offers a dynamic environment where creativity and excellence are at the forefront, providing employees with opportunities for personal and professional growth.

1. Warmly welcome each client and ensure an exceptional in-store experience in accordance with Louis Vuitton standards.
2. Offer refreshments and provide attentive hospitality throughout the client's journey.
3. Support Client Advisors by preparing and presenting packaging with meticulous attention to detail.
4. Maintain a refined and elegant environment in all hospitality areas, ensuring cleanliness and presentation at all times.
5. Anticipate client needs and assist with special requests in a discreet and professional manner.
6. Collaborate closely with the store team to ensure smooth operations during peak periods.
7. Adhere to Louis Vuitton brand standards in terms of grooming and behavior.
8. Follow the company's policies and procedures.

1. Proficient in Portuguese and English; additional languages are advantageous.
2. Previous experience in retail or hospitality, particularly within the luxury sector, is advantageous but not mandatory.
3. Professional studies in sales and marketing and/or tourism are valued but not required.

1. Curiosity
2. Empathy
3. Agility in fast-paced environments
4. Commercial mindset
5. Passion for the brand
6. Professional attitude
7. Responsibility and ownership

Minimum of 3 years of relevant experience.

Louis Vuitton offers a supportive and inclusive work environment, promoting equal opportunities and celebrating the uniqueness of each individual.

The culture at Louis Vuitton is defined by a commitment to excellence, creativity, and inclusivity. The brand values diversity and encourages a collaborative environment where employees can thrive and contribute to the brand's legacy of luxury and innovation.