Louis Vuitton Client Experience Coordinator - Delivery & Packaging

Paris • France

Tuesday, June 17, 2025

Louis Vuitton, a distinguished entity within the LVMH conglomerate, offers a dynamic and ever-evolving work environment. Renowned for its rich heritage and cultural codes, the Maison is a beacon of luxury and innovation. Employees are immersed in a world of excellence, where they can refine their skills and communication prowess while contributing to the brand's storied legacy.

1. Coordinate initiatives related to omnichannel packaging of orders.
2. Serve as the Project Manager for the deployment of a new warehouse packaging management tool, overseeing its configuration, deployment phases, and integration into retail flows.
3. Manage relationships with stakeholders including Visual Merchandising, Logistics & Supply, Retail, Sustainability, and packaging suppliers.
4. Create and lead a global community focused on omnichannel packaging, addressing user issues, and sharing central guidelines.
5. Coordinate the deployment of specific packaging for commercial operations such as Christmas and Valentine's Day.
6. Conduct competitive benchmarks.
7. Monitor Delivery & Packaging performance, ensuring service quality through monthly reporting and client satisfaction analysis.
8. Support Business Owners in project management and collaboration with tech teams using Agile methodologies.

1. Master's degree in Business, Engineering, or equivalent.
2. Experience in project management, preferably with Agile methodologies.
3. Interest in operational and technical details.

1. Strong organizational and relational skills for coordinating multiple stakeholders across countries or departments.
2. Excellent analytical and synthesis abilities, with proficiency in KPI interpretation, Excel, and PowerBI.
3. Autonomy and proactivity.
4. Proficiency in Microsoft Office Suite.
5. Fluency in English.

Entry-level experience in project management is required, with a preference for familiarity with Agile methodologies.

Master's degree in Business, Engineering, or equivalent.

Employees benefit from a comprehensive development and engagement program, including integration sessions, coaching workshops, follow-up meetings, and after-work events. Permanent access to the Learning App is also provided.

The company culture at Louis Vuitton is characterized by dynamism and continuous evolution. Employees are encouraged to explore, develop, innovate, and create, fostering a journey of personal and professional growth. The Maison values excellence and offers a supportive environment for skill enhancement and communication development.