Louis Vuitton Client Excellence Manager
Louis Vuitton, a prestigious name in luxury fashion, has been synonymous with excellence since 1854. As part of the LVMH conglomerate, Louis Vuitton offers a dynamic and innovative work environment where employees are encouraged to embark on a journey of personal and professional growth. The brand is committed to promoting equality, diversity, and inclusion, ensuring a workplace that values all individuals.
- Develop a comprehensive understanding of the clientele and strategic challenges to enhance client portfolio performance.
- Collaborate closely with internal teams to activate organizational levers such as CRM, Retail, and Digital to develop client relationships.
- Define and implement cross-functional action plans in collaboration with internal teams and regional zones, establishing task forces as necessary to drive growth.
- Leverage client insights to identify development opportunities and recruit new clients, starting with prospects.
- Contribute to the design of bespoke omnichannel client services and journeys based on client segmentation and data.
- Define, monitor, and regularly communicate client performance indicators.
- Bachelor's degree equivalent to Bac+5 from an Engineering School, Business School, or equivalent University.
- Minimum of 5 years of experience in client development within a luxury or retail context.
- Strong collaborative skills with a results-oriented mindset.
- Excellent oral and written communication skills, adaptable to diverse audiences.
- Proficiency in both French and English, written and spoken.
A minimum of 5 years in client development, preferably within the luxury or retail sectors.
Bachelor's degree equivalent to Bac+5 in Engineering, Business, or a related field.
Employees benefit from personalized HR support throughout their careers and the opportunity to work in the heart of Paris, contributing to a growing and successful company.
Louis Vuitton fosters a culture of innovation and excellence, encouraging employees to embark on a journey of discovery and achievement. The company is dedicated to promoting diversity and inclusion, ensuring a supportive and enriching work environment.


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