Louis Vuitton Client Care Associate
Louis Vuitton, a prestigious entity within the LVMH conglomerate, is renowned for its commitment to craftsmanship and innovation in the luxury fashion sector. As an employer, Louis Vuitton values the individuality of each employee, fostering an environment where talent can thrive. The brand is dedicated to promoting professional equality and inclusivity, offering unparalleled career development opportunities and industry-leading training.
- Serve as an ambassador of the Louis Vuitton brand, focusing on exceptional client service.
- Split time equally between Client Advisor and Concierge hosting responsibilities.
- Build and maintain trusting relationships with clients, ensuring they feel valued and understood.
- Champion all client services offered by Louis Vuitton and coach teams to enhance client experiences.
- Communicate and educate clients on the intake, repair, and follow-up processes to set clear expectations.
- Collaborate with the Operations team to streamline back-of-house processes.
- Maintain a daily calendar of client appointments and in-store events.
- Proactively reach out to clients to achieve individual and team goals.
- Minimum of 3 years of relevant experience in client services or a related field.
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Creativity and problem-solving skills.
- Proficiency in managing client relationships and expectations.
Minimum 3 years of relevant experience in client services or a related field.
Hourly rate ranging from USD $21-$26, with commission opportunities.
Comprehensive benefits package, including various paid time off programs, two retirement plans with employer contributions, and employee discounts.
Louis Vuitton fosters a culture of inclusivity and respect, valuing the unique contributions of each employee. The company is committed to creating a supportive environment where employees can excel and contribute to the brand's legacy of excellence.

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