Louis Vuitton Client Care Associate

Columbus • USA

Tuesday, April 22, 2025

Louis Vuitton, part of the esteemed LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion industry. As an employer, Louis Vuitton values the uniqueness of each employee, fostering an environment where individuals can thrive and contribute to the brand's prestigious heritage. With a focus on professional equality, the company promotes a culture of inclusivity and offers unparalleled career development opportunities both locally and globally.

1. Serve as an ambassador of the Louis Vuitton brand, emphasizing after-sales service.
2. Ensure clients are updated at all stages of the repair process to enhance the client experience.
3. Follow up consistently with clients regarding their items or inquiries.
4. Explore creative options and recommendations to best suit client and company needs.
5. Master in-depth knowledge of the brand's technological aspects, processes, and procedures.
6. Collaborate with the Operations team to define a smooth Back of House process.
7. Mentor and coach teams to enhance client interactions.

1. Minimum 3 years of relevant experience in a client-facing role.

1. Strong organizational and motivational skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in managing inventory and quality control.
4. Ability to cultivate trusting client relationships.

Minimum 3 years of relevant experience in a client-facing role, preferably within the luxury retail sector.

Employees can expect a generous benefits package, industry-leading training, and career development opportunities within a global luxury brand.

Louis Vuitton fosters a culture of inclusivity and respect, encouraging employees to find their place and thrive. The company is dedicated to building a workforce that reflects meaningful strategies for professional equality and diversity.