Louis Vuitton Client Care Associate

Cincinnati • USA

Friday, July 25, 2025

Louis Vuitton, a distinguished entity within the Fashion & Leather Goods sector, is part of the esteemed LVMH conglomerate. As an employer, Louis Vuitton is committed to fostering a diverse and inclusive workforce, offering employees the opportunity to thrive in a supportive environment. The brand is renowned for its dedication to professional equality and provides unparalleled career development opportunities, both locally and globally.

1. Serve as an ambassador of the Louis Vuitton brand, emphasizing after-sales service.
2. Ensure clients are informed at all stages of the repair process, enhancing the client experience.
3. Maintain consistent follow-up with clients regarding their items or inquiries.
4. Explore creative solutions and recommendations that align with client and company needs.
5. Master in-depth knowledge of the brand's technological aspects, processes, and procedures.
6. Collaborate with the Operations team to streamline Back of House processes.
7. Champion all services offered by Louis Vuitton and mentor teams to enhance client interactions.

1. Minimum 3 years of relevant experience.

1. Strong organizational skills
2. Effective communication abilities
3. Client-centric mindset
4. Ability to thrive in a fast-paced environment
5. Creativity in problem-solving
6. Dedication to client satisfaction

Minimum 3 years of relevant experience in a client-facing role, preferably within the luxury retail sector.

Louis Vuitton offers a generous benefits package, industry-leading training, and unparalleled career development opportunities both locally and globally.

Louis Vuitton is dedicated to creating a culture that respects the uniqueness of each employee, promoting professional equality and inclusivity. The company goes beyond symbolic measures, focusing on meaningful strategies to build an inclusive workforce. Employees are encouraged to contribute creatively and are supported in their professional growth.