Louis Vuitton Client Care and Operations Associate

Dallas • USA

Friday, July 18, 2025

Louis Vuitton, a distinguished name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Louis Vuitton values the uniqueness of each employee, fostering an environment where individuals can thrive and contribute to the brand's prestigious legacy. The company is dedicated to promoting professional equality and inclusivity, offering unparalleled career development opportunities and industry-leading training.

1. Act as an ambassador of the Louis Vuitton brand, emphasizing after-sales service.
2. Ensure clients are treated according to the Louis Vuitton Promise, cultivating trusting relationships.
3. Communicate and educate clients on the intake, repair, and follow-up process, setting clear expectations.
4. Encourage a service mentality dedicated to elevating the client experience.
5. Keep clients updated at all stages of the repair process, contributing to a rewarding client experience.
6. Follow up consistently with clients regarding their items or inquiries.
7. Explore creative options or recommendations that best suit the client and company.
8. Master in-depth knowledge of the brand's technological aspects, processes, and procedures.
9. Collaborate with the Operations team to define smooth Back of House processes to support the client experience.

1. Minimum 3 years of relevant experience in a client-centric role.

1. Strong organizational and motivational skills.
2. Excellent communication and interpersonal abilities.
3. Ability to thrive in a fast-paced environment.
4. Proficiency in managing client expectations and satisfaction.
5. Knowledge of inventory management and quality control procedures.

A minimum of 3 years in a client-centric role, preferably within the luxury retail sector.

Louis Vuitton offers a generous benefits package, including unparalleled career development opportunities both locally and globally, and industry-leading training.

Louis Vuitton fosters a culture of inclusivity and professional equality, encouraging employees to find their place and thrive. The company is committed to building a workforce that reflects meaningful strategies and supports each individual's growth within the luxury fashion industry.