Louis Vuitton Client Advisor Intern

Brussels • Belgium

Wednesday, May 14, 2025

Louis Vuitton, a distinguished name in luxury fashion, is celebrated for its timeless elegance and exceptional craftsmanship. As part of the LVMH conglomerate, Louis Vuitton Services Europe (LVSE) is dedicated to delivering unparalleled customer service experiences across the EMEA region. The brand is committed to fostering a diverse and inclusive workplace, integrating sustainability into its operations, and nurturing the unique talents of its team members.

1. Strive to meet and exceed individual and team performance targets and KPIs related to customer satisfaction and service quality.
2. Deliver exceptional inbound customer service via phone, email, and digital channels, advising and assisting clients across markets.
3. Build and maintain strong relationships with clients by understanding their preferences and offering personalized recommendations.
4. Take ownership of customer concerns and ensure their resolution through innovative approaches, collaborating with other departments.
5. Ensure accurate information and follow-up are input into the system and other relevant databases.
6. Handle complaints and difficult situations with clients professionally, maintaining Louis Vuitton's high standards of service.
7. Embody Louis Vuitton values and demonstrate the highest level of professionalism in all interactions.

1. Bachelor's or Master's internship agreement from school required.
2. Strong sales and storytelling skills.
3. Clear demonstration of a Customer First mindset and strong interpersonal skills.
4. Highly motivated, energetic, and inspirational team player.
5. Detail-oriented mindset with a passion for delivering impeccable service.
6. Punctuality and time-management skills.
7. Flexibility to work shifts, including evenings, weekends, and holidays.
8. Proficiency in Microsoft Office suite and CRM software (Salesforce experience advantageous).
9. Keen interest in luxury fashion and awareness of current trends.
10. Ability to thrive in a diverse and international work environment.

1. Customer service excellence
2. Sales and storytelling
3. Interpersonal communication
4. Time management
5. Multitasking
6. Problem-solving
7. Professionalism

Beginner level experience suitable for an internship.

Bachelor's or Master's degree with an internship agreement required.

Opportunity to work in a prestigious luxury fashion brand, gain valuable experience, and develop professional skills in a dynamic environment.

Louis Vuitton Services Europe fosters a vibrant work culture that emphasizes diversity, inclusion, and sustainability. The company values the unique perspectives of its team members and encourages a collaborative environment where innovation and multicultural perspectives are leveraged to enhance the workplace.