Louis Vuitton Client Advisor

Louis Vuitton is an iconic Maison within the LVMH group, recognised for excellence in craftsmanship, creativity and innovation across fashion and leather goods. As a global luxury house, it offers structured training, international career pathways and a disciplined pursuit of service and product excellence.

1. Deliver personalised, high-touch client experiences that reflect Maison standards and build long-term loyalty.
2. Achieve and exceed individual and store commercial targets through proactive clienteling and sales activity.
3. Develop and maintain a curated client portfolio using CRM and clienteling tools; manage follow-ups and appointment schedules.
4. Maintain impeccable visual merchandising and presentation standards across product displays and client areas.
5. Operate POS and store systems accurately; ensure compliance with cash handling and transactional procedures.
6. Partner with colleagues to drive store performance through teamwork, knowledge sharing and collaborative selling.
7. Support stock management including receiving, replenishment and basic inventory controls to preserve product integrity.
8. For senior hires: coach, mentor and inspire team members, contribute to talent development and participate in selection processes.

1. Minimum three years' experience in luxury or premium retail sales; demonstrable success in high-value transactions.
2. Proven ability to build and nurture long-term client relationships and a documented client portfolio is advantageous.
3. Exceptional verbal communication and interpersonal skills with a service-first mindset.
4. Availability to work a retail roster including weekends and public holidays; right to work in Australia.
5. Strong commercial acumen with a track record of meeting sales targets and KPIs.
6. Professional presentation and uncompromising attention to detail in standards and etiquette.

1. Clienteling and relationship management
2. High-value luxury sales
3. POS systems and transactional accuracy
4. CRM platforms for client management
5. Visual merchandising and store standards
6. Inventory control and stock handling
7. Coaching and team leadership (for senior roles)
8. Product knowledge in leather goods and accessories

Minimum three years' professional experience in luxury, premium or high-end retail environments with proven sales results, client portfolio management and experience working to elevated brand standards; leadership experience preferred for senior vacancies.

Secondary education required; tertiary qualifications in retail, fashion, business or related fields advantageous.

Louis Vuitton cultivates a culture of excellence, professionalism and individual expression within a structured Maison environment. As part of LVMH, employees benefit from comprehensive training, global mobility and defined career pathways while working in an inclusive, high-performance setting.