Louis Vuitton Chocolate Team Manager
Louis Vuitton, a prestigious entity within the LVMH conglomerate, epitomizes luxury and innovation in the fashion and leather goods sector. As an employer, Louis Vuitton offers an unparalleled environment for professional growth, fostering a culture of excellence and creativity.
- Lead a team of Chocolate Client Advisors to deliver an exceptional client experience reflecting the Maison's values.
- Ensure operational excellence and uphold the highest standards in service, visual identity, and hygiene.
- Resolve client requests and escalations with professionalism and genuine care.
- Manage, coach, and motivate the Chocolate team to achieve personal growth and team performance.
- Conduct regular feedback, performance evaluations, and ongoing training to elevate service and product knowledge.
- Oversee the visual identity, inventory levels, and hygiene management of the Chocolate store according to global guidelines.
- Demonstrate strong chocolate stock management expertise including quality control, freshness/rotation management, accurate ordering, and optimal stock level control.
- Manage daily store operations including scheduling, reporting, and compliance with internal policies.
- Ensure fast and accurate payment transaction control, reflecting luxury service standards.
- Support event days, activations, and store animations related to the Chocolate store and F&B business.
- Minimum 3 years of relevant experience in a similar role.
- Leadership and team management
- Client service excellence
- Operational management
- Stock management expertise
- Strong communication and interpersonal skills
A minimum of 3 years of experience in a similar role within the luxury retail or hospitality sector is required.
Employees are offered a comprehensive benefits package that includes health insurance, retirement plans, and exclusive employee discounts.
Louis Vuitton fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.

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