Louis Vuitton Care Service Project Assistant (Intern)

Louis Vuitton is an iconic French luxury Maison renowned for its leather goods, ready-to-wear and artisanal craftsmanship. As part of the LVMH group, the brand combines global retail reach with a strong heritage-driven culture, offering employees exposure to high standards of creativity, quality and cross‑functional collaboration across markets.

1. Gather and formalize functional requirements for a Care programme dashboard by interviewing stakeholders across Marketing, Operations and Retail.
2. Design visual and functional mockups to specify the dashboard’s user experience and reporting elements.
3. Coordinate development progress with the Data Care team and perform tests to validate features (UAT).
4. Centralize, organise and update programme documentation, including insights, onboarding materials and process maps.
5. Conduct benchmarks and map existing repair and aftercare processes to identify improvement opportunities.
6. Support global deployment of the Shoes Care & Repair project: consolidate results, document best practices and act as a liaison for regional teams.
7. Contribute to creation of training and communication assets for project roll‑out.

1. Final‑year student in a business school, engineering school or equivalent higher education programme.
2. Strong interest in the luxury sector and customer care/aftercare services.
3. Analytical mindset with good synthesis skills and attention to detail.
4. Excellent verbal and written communication; proven ability to work collaboratively across teams.
5. Fluent in French and English (written and spoken).
6. Proficiency in Microsoft Excel and PowerPoint; familiarity with Power BI is a plus.

1. Excel
2. PowerPoint
3. Power BI
4. data analysis
5. process mapping
6. benchmarking
7. user acceptance testing (UAT)
8. stakeholder interviews and management
9. project coordination

Entry‑level requirement for a final‑year student. Previous internships or project experience in project management, operations, consulting or analytics is advantageous but not mandatory.

Final year student in a business school, engineering school or comparable university programme.

Integration sessions; coaching workshops; regular follow‑up meetings; afterworks; access to Louis Vuitton's Learning App.

The Maison cultivates a culture of excellence rooted in craftsmanship and creativity, with an emphasis on cross‑disciplinary collaboration and professional development. Teams operate in a fast‑moving, international environment where attention to detail and client experience are paramount.