Loro Piana Team Manager

Loro Piana, a prestigious brand renowned for its unparalleled craftsmanship and luxurious materials, is a distinguished member of the LVMH Group. As part of this global leader in luxury goods, Loro Piana offers an exceptional work environment that fosters creativity, innovation, and excellence.

1. Define and drive sales objectives for the department in collaboration with the Store Manager.
2. Analyze sales performance to optimize restocking and refine product offerings.
3. Ensure impeccable presentation aligned with Loro Piana's standards of excellence.
4. Cultivate privileged relationships with clients, focusing on VIPs.
5. Guarantee exceptional customer service from sales to after-sales.
6. Inspire, motivate, and develop a high-performing sales team.
7. Implement stimulating objectives and provide regular feedback to team members.
8. Identify and nurture talent within the team.
9. Organize and plan departmental activities for optimal efficiency.
10. Maintain deep knowledge of collections and product specifics.
11. Ensure alignment of department image with Loro Piana's brand DNA.
12. Supervise and optimize stock management for constant product availability.

1. Minimum 5 years of significant experience in a similar role, ideally in luxury or premium retail.
2. Recognized leadership skills with the ability to unite and develop a team.
3. Results-oriented with a strong focus on sales figures.
4. Exceptional customer service skills and problem-solving abilities.
5. Proficiency in sales and client retention techniques.
6. Strong analytical skills with attention to detail.

1. Leadership and team development
2. Customer relationship management
3. Sales performance analysis
4. Product and merchandising expertise
5. Stock management optimization
6. Fluency in English; proficiency in a third language is advantageous

A minimum of 5 years in a similar position within the luxury or premium retail sector is required.

Loro Piana offers a dynamic and enriching work environment with opportunities for professional growth and development within the LVMH Group.

Loro Piana prides itself on a culture of excellence, where employees are encouraged to embody the brand's values of luxury, quality, and innovation. The workplace is collaborative and supportive, fostering both personal and professional growth.