Loro Piana Store Manager
Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH group, Loro Piana offers a dynamic and prestigious work environment, fostering innovation and excellence in every facet of its operations.
- Represent the corporate image and ensure team alignment with the Brand DNA.
- Optimize sales performance by executing selling standards and operational excellence.
- Analyze market trends and competitors to identify business opportunities and promote new products.
- Maintain excellent customer relationships and ensure high levels of customer satisfaction through effective team management.
- Recruit, retain, and develop customer base.
- Manage CRM KPIs and ensure accurate customer data collection for reporting and strategy.
- Motivate and manage the team to drive business, fostering a positive work environment and encouraging innovation.
- Provide ongoing coaching, identify development needs, and collaborate with Retail Excellence for tailored action plans.
- Ensure professional growth and product knowledge of the store team, sharing development plans with the Retail/Area Manager.
- Set and monitor team and individual targets, assessing performance to ensure goal achievement.
- Keep the team informed about store performance using agreed tools with the Retail/Area Manager.
- Organize daily opening activities and ensure store alignment with visual and maintenance guidelines.
- Oversee visual merchandising practices to ensure alignment with corporate guidelines.
- Familiarize with store operations activities, delegating execution as appropriate.
- Ensure proper implementation of security and Health & Safety procedures.
- Manage products and materials in the stockroom appropriately.
- Minimum 10 years of experience in luxury goods in complex and international environments.
- Passion and high motivation for Loro Piana products and brand.
- Solid leadership skills, including listening, motivating, coaching, and developing others.
- Excellent communication skills.
- Strong interpersonal skills for building relationships and leveraging networks.
- Computer literacy, including Microsoft Office and SAP Retail experience preferred.
- Fluent in Mandarin and English.
- Leadership and team management
- Customer relationship management
- Market analysis and business development
- Visual merchandising
- Communication and interpersonal skills
- Computer literacy
A minimum of 10 years in the luxury goods sector, particularly in complex and international environments.
Loro Piana offers a comprehensive benefits package, including opportunities for professional development and growth within the prestigious LVMH group.
Loro Piana fosters a culture of excellence, innovation, and luxury, providing a collaborative and inspiring environment for its employees. As part of the LVMH group, the brand is committed to nurturing talent and encouraging professional growth.


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