Loro Piana Store Manager

Loro Piana, an esteemed Italian luxury Maison established in 1924, is renowned for its unparalleled craftsmanship in textiles, ready-to-wear collections, accessories, and bespoke garments. As part of the prestigious LVMH group, Loro Piana is committed to maintaining the highest standards of quality and excellence, positioning itself as a leader in the luxury fashion industry.

1. Manage the selling environment, ensuring adherence to selling floor assignments and impeccable customer service.
2. Maximize sales performance through product knowledge education, coaching on selling and clientele skills, and regular review of individual transaction statistics.
3. Assist Sales Professionals in achieving their individual goals by monitoring the suggestive selling process and providing timely feedback and direction.
4. Ensure consistent and effective enforcement of all policies, procedures, and operational directives by all personnel.
5. Develop and implement plans to ensure compliance with thank you note guidelines, telephone and email outreach goals, and supervise communication content.
6. Lead by example to maintain a respectful selling environment at all times.
7. Embody and promote company values.

1. Minimum 5 years of selling and management experience in a luxury retail environment.
2. College degree preferred.

1. Professional sales development skills.
2. Exceptional interpersonal skills.
3. Strong leadership qualities and effective communication skills across all organizational levels and with the customer base.

Minimum 5 years of experience in luxury management.

College degree preferred.

Loro Piana offers a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is dedicated to creating a culture of inclusion, ensuring diverse identities and perspectives are valued and can thrive.