Loro Piana Store Manager

London • UK

Tuesday, September 2, 2025

Loro Piana, a distinguished name in the luxury fashion sector, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH group, Loro Piana offers a dynamic and enriching work environment that fosters innovation and excellence. The brand is committed to maintaining its legacy while driving forward with modern retail strategies.

1. Lead by example on the shop floor, inspiring the team to exceed KPIs and deliver top-tier service.
2. Analyze market trends, identify growth opportunities, and implement sales strategies.
3. Maintain Loro Piana’s luxury standards, reflecting the brand’s DNA.
4. Cultivate strong relationships with VIPs and top clients, enhancing brand loyalty.
5. Ensure the team delivers exceptional service, providing coaching and training as needed.
6. Handle customer inquiries and resolve any service issues with a client-first approach.
7. Recruit, train, and develop a high-performing team, fostering a culture of excellence.
8. Monitor performance, set clear objectives, and provide ongoing feedback.
9. Organize daily and weekly meetings to align the team on goals and priorities.
10. Ensure smooth store operations, from stock management to compliance with internal policies.
11. Oversee visual merchandising to maintain an impeccable luxury presentation.
12. Collaborate with internal departments to optimize logistics and product availability.

1. Proven experience in luxury retail management.
2. Strong leadership, communication, and business acumen.
3. Passion for Loro Piana and deep knowledge of luxury fashion.
4. Proficiency in Microsoft Office and SAP Retail (preferred).
5. Fluent English; additional languages are a plus.

1. Leadership and team management.
2. Sales and business development.
3. Customer relationship management.
4. Operational excellence.
5. Visual merchandising.

Minimum 10 years of experience in luxury retail management.

Loro Piana offers a comprehensive benefits package, including opportunities for career advancement within the prestigious LVMH group.

Loro Piana fosters a culture of excellence, innovation, and luxury. The brand values its employees' contributions and encourages a collaborative and supportive work environment. As part of the LVMH group, employees have access to a global network of resources and opportunities for professional growth.