Loro Piana Store Manager
Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH group, Loro Piana offers a unique blend of tradition and innovation, providing employees with the opportunity to contribute to a legacy of excellence. The brand is committed to fostering a dynamic and inclusive workplace where creativity and talent are nurtured.
- Embody and promote the corporate image and ensure team alignment with the Brand DNA.
- Optimize overall sales performance by executing selling protocols and operational standards.
- Analyze market trends and competitors to identify business opportunities and initiatives.
- Maintain excellent customer relationships and ensure high levels of customer satisfaction.
- Recruit, retain, and develop customer base.
- Manage CRM KPIs and ensure accurate customer data collection for reporting and strategy.
- Motivate and empower the team to drive business success and encourage innovative solutions.
- Provide ongoing coaching and identify development and training needs for the team.
- Ensure professional growth and product knowledge of store team.
- Set and assess team and individual performance targets.
- Inform team about store performance using agreed tools.
- Organize daily opening activities and ensure store alignment with visual and maintenance guidelines.
- Oversee visual merchandising practices and standards.
- Delegate store operations activities appropriately.
- Ensure implementation of security and Health & Safety procedures.
- Manage products and materials in the stockroom effectively.
- Minimum 10 years of experience in a luxury goods business within complex and international environments.
- Passion and motivation for Loro Piana products and brand.
- Solid leadership skills, including listening, motivating, and coaching others.
- Excellent communication skills.
- Strong interpersonal skills for building relationships and leveraging networks.
- Computer literacy, including Microsoft Office and SAP Retail experience preferred.
- Fluency in Cantonese, English, and Mandarin.
- Leadership and team management
- Sales optimization
- Market analysis
- Customer relationship management
- Communication
- Interpersonal skills
- Computer literacy
A minimum of 10 years in a luxury goods business, particularly in complex and international settings, is required.
Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.
Loro Piana fosters a culture of excellence, innovation, and inclusivity. As part of the LVMH group, the company values creativity and talent, providing a supportive environment where employees can thrive and contribute to the brand's legacy of luxury and quality.


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