Loro Piana Store Manager

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As part of the prestigious LVMH group, Loro Piana is committed to maintaining the highest standards of craftsmanship and quality, positioning itself as a leader in the luxury fashion industry.

1. Oversee the selling environment, ensuring adherence to selling floor assignments and delivering impeccable customer service.
2. Enhance sales performance through product knowledge education, coaching on selling and clientele skills, and regular review of individual transaction statistics.
3. Support Sales Professionals in achieving their goals by monitoring suggestive selling processes and providing timely feedback.
4. Ensure consistent enforcement of all policies, procedures, and operational directives by all personnel.
5. Develop and implement plans to ensure compliance with thank you note guidelines, telephone and email outreach goals, and supervise communication content.
6. Lead by example to maintain a respectful selling environment at all times.
7. Embody and promote company values.

1. Minimum of 5 years of selling and management experience in a luxury retail environment.
2. College degree preferred.

1. Professional sales development skills.
2. Exceptional interpersonal skills.
3. Strong leadership qualities with effective communication across all organizational levels and customer interactions.

Minimum 5 years of experience in luxury retail management.

College degree preferred.

Loro Piana offers a comprehensive benefits package, including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating an inclusive culture where diverse identities and perspectives are valued and can thrive.