Loro Piana Store Manager
Loro Piana, a prestigious member of the LVMH conglomerate, is renowned for its unparalleled craftsmanship and luxurious textiles. As an employer, Loro Piana is committed to cultivating an environment that emphasizes employee well-being and professional growth, offering a supportive and rewarding workplace for its team members.
- Oversee sales performance by analyzing key metrics and implementing action plans to optimize business opportunities.
- Achieve quantitative targets through strategic planning and identifying client and VIC opportunities.
- Act as a brand ambassador, reflecting an elevated brand image while managing VIC initiatives.
- Maintain ongoing communication with the store team, retail leaders, and cross-functional partners to ensure alignment on sales objectives.
- Evaluate market trends and perform competitive analysis to identify areas of potential sales growth.
- Support the sales process by ensuring the highest level of luxury service and navigating critical situations with professionalism.
- Collaborate with the Assistant Store Manager to oversee a successful store team through task delegation and performance management.
- Provide guidance, coaching, and feedback to team members to foster professional growth.
- Create career development plans and identify growth opportunities for team members.
- Participate in the scouting and selection of new team members by collaborating with HR partners.
- Enhance comprehension of operational procedures including inventory management and strategic scheduling.
- Manage operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
- Oversee the After Sales process, including alterations, repairs, and spare parts.
- Report store facilities and maintenance issues to guarantee safety and functionality.
- Manage store expenses related to profit and loss, optimizing expenditure within budget constraints.
- Enforce labor laws, safety procedures, and sales regulations with corporate support.
- 5+ years of management and sales experience in a luxury retail environment.
- Previous experience managing five or more employees.
- Proficiency in Microsoft Office, SAP, and other digital tools.
- Excellent communication, analytical, leadership, and problem-solving skills.
- Energetic, passionate, and results-oriented with experience managing a high-volume store.
- Strong knowledge of sales, operations, and inventory management.
Minimum of 3 years of relevant experience in a luxury retail environment.
Loro Piana offers a comprehensive benefits package including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, Headspace mental health support, generous product discounts, exclusive LVMH discounts, and other tailored perks.
Loro Piana fosters a culture of inclusion and belonging, striving to ensure that diverse identities and perspectives are valued and can thrive. The company is committed to creating an equitable environment for both employees and candidates, continuously assessing and improving its outreach and recruiting efforts.

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