Loro Piana Store Director
Loro Piana, a distinguished Italian luxury Maison founded in 1924, is renowned for its unparalleled craftsmanship and the use of the world's finest raw materials in its textiles, ready-to-wear collections, accessories, and bespoke garments. As a prestigious member of the LVMH group, Loro Piana is committed to maintaining a legacy of exceptional quality and excellence, offering a dynamic and rewarding work environment for its employees.
- Oversee sales performance by analyzing key metrics and implementing action plans to optimize business opportunities.
- Achieve quantitative targets through strategic planning and identifying client and VIC opportunities.
- Delegate tasks effectively to multiple department managers in a high-volume environment.
- Act as a brand ambassador, managing VIC initiatives and maintaining an elevated brand image.
- Maintain ongoing communication with the store team, retail leaders, and cross-functional partners to ensure alignment on sales objectives.
- Evaluate market trends and perform competitive analysis to identify areas of potential sales growth.
- Support the sales process by ensuring the highest level of luxury service and navigating critical situations professionally.
- Collaborate with the Assistant Store Manager to oversee a successful store team through task delegation and performance management.
- Provide guidance, coaching, and feedback to foster professional growth and a productive work environment.
- Participate in the scouting and selection of new team members in collaboration with HR partners.
- Supervise strategic scheduling and daily operations such as opening procedures, visual merchandising, and inventory management.
- Oversee the After Sales process, including alterations, repairs, and spare parts.
- Manage store expenses related to profit and loss, optimizing expenditure within budget constraints.
- Enforce labor laws, safety procedures, and sales regulations with corporate support.
- Ensure alignment of visual merchandising practices with corporate guidelines.
- Manage stockroom operations to ensure inventory alignment with sales potential.
- 5+ years of management and sales experience in a luxury retail environment.
- Proficient in Microsoft Office, SAP, and other digital tools.
- Excellent communication, analytical, leadership, and problem-solving skills.
- Energetic, passionate, and results-oriented with experience managing a high-volume store.
- Strong knowledge of sales, operations, and inventory.
- Ability to travel and work weekends.
- Ability to lift and move up to 40 pounds.
Minimum 5 years of management and sales experience in a luxury retail environment.
USD 160,000 to 180,000 per year, with flexibility to recognize and reward various levels of expertise, performance, and tenure.
Comprehensive benefits including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.
Loro Piana fosters a culture of inclusion and belonging, ensuring diverse identities and perspectives are valued and can thrive. The company is committed to creating an equitable environment through continuous assessment of employee and candidate populations.


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