Loro Piana Store Director

Beverly Hills • USA

Wednesday, January 29, 2025

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its unparalleled craftsmanship and the creation of the finest textiles, ready-to-wear collections, accessories, and bespoke garments. As a prestigious member of the LVMH group, Loro Piana is committed to maintaining its legacy of excellence and quality, positioning itself as a leader in the luxury industry.

1. Oversee sales performance by analyzing key metrics and implementing action plans to optimize business opportunities.
2. Achieve quantitative targets through strategic planning and identifying client and VIC opportunities.
3. Delegate tasks effectively to multiple department managers in a high-volume environment.
4. Act as a brand ambassador, maintaining an elevated brand image and managing VIC initiatives.
5. Maintain communication with the store team, retail leaders, and cross-functional partners to align on sales objectives.
6. Evaluate market trends and perform competitive analysis to identify areas of potential sales growth.
7. Support the sales process by ensuring the highest level of luxury service and navigating critical situations professionally.
8. Ensure achievement of quantitative targets by analyzing results and leading team meetings.
9. Collaborate with the Assistant Store Manager to oversee a successful store team through task delegation and performance management.
10. Provide guidance, coaching, and feedback to team members to foster professional growth.
11. Participate in the scouting and selection of new team members in collaboration with HR partners.
12. Create career development plans and identify growth opportunities for team members.
13. Lead team meetings to provide store performance updates and emphasize key priorities.
14. Supervise strategic scheduling and daily operations such as opening procedures, visual merchandising, and inventory management.
15. Oversee the After Sales process, including alterations, repairs, and spare parts.
16. Report store facilities and maintenance issues to guarantee safety and functionality.
17. Manage store expenses related to profit and loss, optimizing expenditure within budget constraints.
18. Manage inventory-related activities to minimize shrink results.
19. Enforce labor laws, safety procedures, and sales regulations with corporate support.
20. Oversee proper execution of internal procedures, administrative tasks, and operational activities.
21. Ensure alignment of visual merchandising practices with corporate guidelines.
22. Manage stockroom operations to align inventory with sales potential.
23. Communicate with the store team to mitigate potential business risks.

1. 5+ years of management and sales experience in a luxury retail environment.
2. Proficient in Microsoft Office, SAP, and other digital tools.
3. Excellent communication, analytical, leadership, and problem-solving skills.
4. Energetic, passionate, and results-oriented with experience managing a high-volume store.
5. Strong knowledge of sales, operations, and inventory.
6. Ability to travel and work weekends.
7. Ability to lift and move up to 40 pounds.

1. Leadership and team management
2. Strategic planning and business development
3. Sales and client relationship management
4. Analytical and problem-solving
5. Communication and interpersonal
6. Operational and inventory management
7. Proficiency in Microsoft Office and SAP

Minimum 5 years of management and sales experience in a luxury retail environment.

USD 160,000 to 180,000 per year, with flexibility to recognize and reward various levels of expertise, performance, and tenure.

Comprehensive benefits including healthcare, fertility support, adoption and surrogacy, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating a culture of inclusion, ensuring diverse identities and perspectives are valued and can thrive. Continuous assessment of employee and candidate populations is conducted to ensure inclusivity and equity.