Loro Piana Senior Client Advisor

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and commitment to quality. As part of the esteemed LVMH Group, Loro Piana offers a unique opportunity to work within a global leader in luxury goods, providing employees with unparalleled career growth and development opportunities.

1. Achieve sales targets through effective selling techniques, clienteling, and product knowledge while maintaining the highest standards of customer satisfaction.
2. Provide exemplary customer service and establish long-term client relationships.
3. Proactively recruit new clients and retain existing ones through effective clienteling and customer service.
4. Oversee daily store operations to ensure efficient stock and back-of-house management.
5. Act as a mentor to Client Advisors, promoting teamwork and collaboration.
6. Support in maintaining visual merchandising and floor display areas.
7. Assist store management with operational effectiveness and other assigned tasks or projects.

1. At least 5 years of experience as a Client Advisor in luxury fashion or a similar capacity.
2. Strong clienteling skills within a luxury retail environment.
3. Excellent interpersonal and relationship-building skills.
4. Pleasant, self-motivated, and a team player with a positive attitude.
5. Ability to thrive in a high-paced environment and multitask effectively.
6. Proficiency in English; additional languages are advantageous.
7. Flexibility to work on weekdays, weekends, and public holidays on a rotating roster.

1. Clienteling
2. Interpersonal communication
3. Relationship building
4. Teamwork
5. Multitasking
6. English proficiency

A minimum of 5 years of relevant experience in luxury fashion or a similar industry is required.

Loro Piana offers a comprehensive benefits package, including extensive training and development programs, in a collaborative environment that nurtures a passion for luxury fashion.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to diversity and inclusion, celebrating differences and providing equal opportunities for all employees.