Loro Piana Seasonal Client Advisor

Loro Piana, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Loro Piana offers a dynamic and sophisticated work environment where employees are encouraged to excel and contribute to the brand's legacy of luxury and craftsmanship.

1. Serve as a versatile team member to ensure optimal customer satisfaction.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive work environment and maintain performance standards.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace following company guidelines.
6. Conduct the sales process in line with company standards, ensuring high levels of customer service.
7. Manage client relationships to ensure satisfaction and brand loyalty.
8. Provide efficient after-sales service to maintain client satisfaction and promote the brand image.
9. Handle customer claims with supervisor support.
10. Communicate client information to management and follow up on client requests.
11. Participate in product presentations and maintain comprehensive product knowledge.
12. Ensure the store is well-maintained and visually appealing.

1. Experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana brand values and product knowledge.

1. Strong luxury touch and approach.
2. Excellent interpersonal and relationship-building skills.
3. Proficient clienteling skills.

A minimum of 3 years of experience in a similar role within a luxury boutique is required.

Employees will enjoy the opportunity to work in a prestigious location, gaining valuable experience in a leading luxury brand environment.

Loro Piana fosters a culture of excellence, where attention to detail and a commitment to quality are paramount. The brand values teamwork, innovation, and a passion for luxury, creating a workplace where employees are motivated to achieve personal and professional growth.