Loro Piana Seasonal Client Advisor

Loro Piana, a distinguished name in the luxury fashion sector, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the prestigious LVMH group, Loro Piana offers a dynamic environment where innovation meets tradition, providing employees with the opportunity to contribute to a legacy of excellence.

1. Deliver exceptional customer service to ensure client satisfaction and loyalty.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive work environment and achieve store goals.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace as per company guidelines.
6. Manage the sales process in line with company standards.
7. Cultivate and maintain strong client relationships to ensure high satisfaction levels.
8. Ensure efficient after-sales service to promote brand loyalty.
9. Handle customer claims with support from supervisors.
10. Communicate client feedback to management and follow up on client requests.
11. Participate in product presentations and maintain comprehensive product knowledge.
12. Ensure the store's visual standards are upheld.

1. Minimum 3 years of experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana brand values and product offerings.

1. Strong luxury sales acumen and approach.
2. Excellent interpersonal and relationship-building skills.
3. Proficient clienteling skills.

A minimum of 3 years of experience as a Client Advisor in a luxury boutique is required.

Opportunity to work in a prestigious luxury environment with potential for career growth.

Loro Piana fosters a culture of excellence, where employees are encouraged to uphold the brand's legacy of luxury and quality. The company values collaboration, innovation, and a commitment to customer satisfaction, creating an environment where employees can thrive and contribute to the brand's esteemed reputation.