Loro Piana Seasonal Client Advisor

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH Group, Loro Piana benefits from the conglomerate's vast resources and global influence, offering employees a unique opportunity to thrive in a prestigious and innovative environment.

1. Deliver exceptional customer service to achieve the highest level of client satisfaction.
2. Adhere to the brand's qualitative standards throughout the sales and after-sales process.
3. Collaborate with colleagues to foster a positive and performance-driven environment.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace following company guidelines.
6. Manage the sales process in alignment with company standards.
7. Cultivate and maintain strong commercial relationships with clients.
8. Ensure efficient and caring after-sales service to promote brand loyalty.
9. Handle customer claims with the support of a supervisor.
10. Communicate client feedback to management and execute follow-up on client requests.
11. Participate in product presentations and maintain comprehensive product knowledge.
12. Ensure the store's visual and product care aligns with brand standards.

1. Minimum of 3 years experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana's brand values and product offerings.

1. Strong interpersonal and relationship-building skills.
2. Proficient clienteling abilities.
3. Luxury sales acumen and approach.

A minimum of 3 years of experience as a Client Advisor in a luxury boutique setting is required.

Employees will enjoy the opportunity to work in a prestigious luxury environment, gaining exposure to high-end clientele and products.

Loro Piana fosters a culture of elegance and excellence, where employees are encouraged to uphold the brand's legacy of luxury and quality. The workplace is collaborative, with a focus on achieving both individual and collective goals.