Loro Piana Retail Operations Senior Specialist

Milan • Italy

Tuesday, February 17, 2026

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its commitment to quality and craftsmanship. As part of the prestigious LVMH group, Loro Piana offers a dynamic and innovative work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.

1. Drive and coordinate key Retail Operations projects at a global level, ensuring timely execution and alignment across regions and internal stakeholders.
2. Partner on Omnichannel initiatives to ensure seamless implementation of new tools and processes in stores.
3. Prepare structured reporting and presentations.
4. Lead the creation, review, and continuous improvement of Retail Operations guidelines and procedures.
5. Oversee the governance and evolution of the company tool dedicated to operational guidelines and procedures, ensuring usability and adoption.
6. Ensure guidelines are clearly communicated and understood by stores, supporting training initiatives when required.
7. Monitor compliance with operational standards, policies, and internal control requirements, proactively identifying gaps and improvement areas.

1. 4-6 years of experience in Retail Operations or Store Operations, preferably in a luxury retail environment.
2. Fluent in English and Italian.

1. Excellent organizational skills with the ability to prioritize and manage multiple initiatives simultaneously.
2. Proactive, solution-oriented, and results-driven mindset.
3. Detail-oriented.
4. Strong communication and stakeholder management skills.
5. Proficiency in MS Office Suite.

Minimum of 5 years in Retail Operations or Store Operations, ideally within the luxury sector.

Loro Piana offers a hybrid working model, combining the benefits of both in-office and remote work environments.

Loro Piana fosters a culture of innovation and excellence, where employees are empowered to contribute to the brand's storied heritage. The company values collaboration, continuous improvement, and a commitment to quality, ensuring a rewarding and enriching workplace experience.