Loro Piana Operations Supervisor
Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its unparalleled quality in textiles, ready-to-wear collections, accessories, and bespoke garments. As part of the prestigious LVMH group, Loro Piana is committed to maintaining its legacy of exceptional craftsmanship and excellence in the luxury industry.
- Manage a team of back-of-house staff involved in all operational duties and merchandise logistics, providing coaching and feedback for professional development.
- Collaborate with team members and leaders to ensure inventory needs and replenishments align with sales potential.
- Optimize inventory management and streamline operational processes, overseeing the accurate processing of shipments and transfers.
- Oversee the movement of merchandise from back-of-house to the sales floor, maintaining appropriate inventory levels.
- Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies promptly. Perform regular audits to verify product conditions.
- Identify opportunities for improvement in back-of-house functions to enhance operational efficiency.
- Collaborate with the Store Manager to facilitate performance management by providing constructive feedback and guidance to team members.
- Enforce company policies and safety procedures, maintaining a safe and organized workspace.
- Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
- Manage reservations and consignments, resolving issues according to company guidelines.
- 3+ years of operational management experience, preferably in a luxury retail environment.
- Proficiency in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of operations and inventory control.
- Physical ability to lift and move objects up to 40 pounds.
Minimum of 3 years in operational management, ideally within a luxury retail environment.
Loro Piana offers a competitive salary range of $28.00 to $32.00 USD per hour, with flexibility to recognize and reward various levels of expertise, performance, and tenure.
Loro Piana provides a comprehensive benefits package including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Employees also enjoy generous product discounts and exclusive LVMH perks.
Loro Piana fosters a culture of inclusion and belonging, ensuring diverse identities and perspectives are valued and can thrive. The company is committed to creating an equitable workplace where all employees feel supported and empowered.

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