Loro Piana Operations Supervisor

New York • USA

Thursday, August 28, 2025

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its superior quality textiles, ready-to-wear collections, accessories, and bespoke garments. As a prestigious member of the LVMH group, Loro Piana is committed to delivering unparalleled quality and excellence, maintaining its status as a leader in the luxury industry.

1. Manage a team of back-of-house staff involved in operational duties and merchandise logistics, supporting their professional development through coaching and feedback.
2. Partner with team members and leaders to ensure inventory needs and replenishments align with sales potential.
3. Optimize inventory management and streamline operational processes, overseeing the accurate processing of shipments and transfers.
4. Oversee the movement of merchandise from back-of-house to the sales floor, maintaining appropriate inventory levels.
5. Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies promptly. Perform regular audits to verify product conditions.
6. Identify opportunities for improvement in back-of-house functions to enhance operational efficiency.
7. Collaborate with the Store Manager to facilitate performance management by providing constructive feedback and guidance to team members.
8. Enforce company policies and safety procedures, maintaining a safe and organized workspace.
9. Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
10. Manage reservations and consignments to resolve issues according to company guidelines.

1. 3+ years of operational management experience, preferably in a luxury retail environment.

1. Proficient in Microsoft Office, SAP, and other digital tools.
2. Excellent leadership, teamwork, and problem-solving skills.
3. Strong knowledge of operations and inventory control.
4. Ability to lift and move objects up to 40 pounds.

Minimum 3 years of operational management experience, preferably in a luxury retail environment.

Loro Piana offers a market-competitive salary range of $28.00 to $30.00 USD per hour, with flexibility to recognize and reward various levels of expertise, performance, and tenure.

Loro Piana provides a comprehensive benefits package including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, Headspace mental health support, generous product discounts, and exclusive LVMH discounts.

Loro Piana fosters a culture of inclusion and belonging, ensuring diverse identities and perspectives are valued and can thrive. The company is committed to creating an equitable and all-encompassing environment for both employees and candidates.