Loro Piana Operations Supervisor

Boston • USA

Friday, March 28, 2025

Loro Piana, an esteemed Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As a distinguished member of the LVMH group, Loro Piana is committed to exceptional craftsmanship and the use of the world's finest raw materials, positioning itself as a leader in the luxury industry. The brand is dedicated to maintaining unparalleled quality and excellence.

1. Manage a team of back-of-house staff involved in all operational duties and merchandise logistics while continuously supporting their professional development through coaching and feedback.
2. Partner with team members and leaders to ensure inventory needs and replenishments align with sales potential.
3. Optimize inventory management and streamline operational processes while overseeing the accurate processing of shipments and transfers.
4. Oversee the movement of merchandise from back-of-house to the sales floor and maintain appropriate inventory levels.
5. Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.
6. Identify opportunities for improvement in back-of-house functions to enhance operational efficiency.
7. Collaborate with the Store Manager to facilitate performance management by providing constructive feedback and guidance to team members.
8. Enforce company policies and safety procedures, maintaining a safe and organized workspace.
9. Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
10. Manage reservations and consignments to resolve issues according to company guidelines.

1. 3+ years of operational management experience, preferably in a luxury retail environment.

1. Proficient in Microsoft Office, SAP, and other digital tools.
2. Excellent leadership, teamwork, and problem-solving skills.
3. Strong knowledge of operations and inventory control.
4. Ability to lift and move objects up to 40 pounds.

Minimum 3 years of operational management experience, preferably in a luxury retail environment.

Loro Piana offers a competitive salary range of $28 to $30 USD per hour, with flexibility to recognize and reward various levels of expertise, performance, and tenure.

Loro Piana provides a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The brand is committed to creating a culture of inclusion where everyone has a sense of belonging, ensuring diverse identities and perspectives are valued and can thrive.