Loro Piana Operations Supervisor

Loro Piana, an esteemed Italian luxury Maison established in 1924, is renowned for its unparalleled quality in textiles, ready-to-wear collections, accessories, and bespoke garments. As a distinguished member of the LVMH group, Loro Piana is committed to maintaining exceptional craftsmanship and utilizing the finest raw materials, solidifying its position as a leader in the luxury fashion industry.

1. Manage a team of back-of-house staff involved in all operational duties and merchandise logistics while continuously supporting their professional development through coaching and feedback.
2. Partner with team members and leaders to ensure inventory needs and replenishments align with sales potential.
3. Optimize inventory management and streamline operational processes while overseeing the accurate processing of shipments and transfers.
4. Oversee the movement of merchandise from back-of-house to the sales floor and maintain appropriate inventory levels.
5. Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.
6. Identify opportunities for improvement in back-of-house functions to enhance operational efficiency.
7. Collaborate with the Store Manager to facilitate performance management by providing constructive feedback and guidance to team members.
8. Enforce company policies and safety procedures, maintaining a safe and organized workspace.
9. Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
10. Manage reservations and consignments to resolve issues according to company guidelines.

1. 3+ years of operational management experience, preferably in a luxury retail environment.

1. Proficient in Microsoft Office, SAP, and other digital tools.
2. Excellent leadership, teamwork, and problem-solving skills.
3. Strong knowledge of operations and inventory control.
4. Ability to lift and move objects up to 40 pounds.

Minimum 3 years of operational management experience, preferably in a luxury retail environment.

Loro Piana offers a competitive salary range of $28 to $32 per hour, with flexibility to recognize and reward various levels of expertise, performance, and tenure.

Loro Piana provides a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a culture of inclusion and belonging, ensuring that diverse identities and perspectives are valued and can thrive. The company is dedicated to creating an equitable and all-encompassing work environment.