Loro Piana Operations Manager
Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH Group, Loro Piana offers a unique opportunity to work within a prestigious conglomerate that leads the global luxury market. The brand is committed to excellence and innovation, providing an inspiring environment for career growth and development.
- Maintain constant communication with the EMEA Retail Operation Team, Store Management, staff, and vendors to ensure seamless store operations.
- Coordinate all non-sales related activities in the flagship store.
- Analyze store operation procedures and implement process optimizations.
- Support the Store Manager in organizing daily morning briefings.
- Coordinate the stock team to maintain an accurate and complete inventory.
- Review logistics and product movement activities with the Stock Manager to ensure smooth operations.
- Coordinate in-store picking activities for the e-shop and ensure monthly KPIs are met.
- Oversee cashier procedures and support training on new processes and legal regulations.
- Train the cashier team in luxury selling standards and act as a Brand Ambassador in managing customer claims and after-sales guidelines.
- Coordinate all store back-office activities and ensure compliance with company guidelines.
- Ensure routine maintenance activities comply with Italian law.
- Manage travel and expenses, as well as uniform and clothing.
- Ensure administrative activities align with company guidelines.
- Minimum 5 years in a managerial role in operations.
- Strong analytical skills
- Attention to detail
- Luxury brand experience
- Solid communication skills
- Fluency in French and English
Minimum of 5 years in a managerial role within operations, preferably in the luxury sector.
Loro Piana offers a competitive benefits package, including opportunities for career advancement within the prestigious LVMH Group.
Loro Piana fosters a culture of excellence and innovation, where employees are encouraged to contribute to the brand's legacy of luxury and quality. The company values its employees' professional growth and provides a collaborative and dynamic work environment.


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