Loro Piana Logistics Operations Assistant

Loro Piana, a distinguished name in the luxury fashion sector, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH group, Loro Piana offers employees the opportunity to be part of a global leader in luxury, where innovation meets tradition.

1. Input and monitor orders within the system.
2. Prepare comprehensive shipping documentation, including delivery notes, packing lists, invoices, and proforma invoices.
3. Submit merchandise pickup requests to couriers.
4. Manage post-sales activities such as resolving complaints, verifying shipping errors, and addressing product quality issues.
5. Handle advance payment requests for stock sales.
6. Coordinate shipments and materials necessary for testing and certifications.
7. Support Logistics and Warehouse teams (both internal and external Finished Product) in inventory verification and checks.

1. Previous experience in a similar role.
2. Bachelor's or Master's degree.
3. Proficiency in MS Office.
4. Strong knowledge of key customs regulations and administrative-bureaucratic concepts (e.g., VAT, payment terms, Incoterms, letter of credit).
5. Familiarity with SAP, Power BI, and S400.
6. Attention to detail and precision.
7. Good interpersonal skills.
8. Proficiency in English.

1. Order management and monitoring
2. Shipping documentation preparation
3. Post-sales issue resolution
4. Inventory verification
5. Coordination with logistics teams
6. Proficiency in SAP, Power BI, and S400
7. Strong attention to detail
8. Interpersonal communication

Beginner level experience is required.

Bachelor's or Master's degree is required.

Employees benefit from a hybrid working mode, allowing a balance between remote and on-site work.

Loro Piana fosters a culture of excellence, where attention to detail and quality craftsmanship are paramount. The company values innovation while respecting its rich heritage, providing a dynamic and supportive environment for professional growth.