Loro Piana IT CRM Senior Specialist

Loro Piana is a renowned luxury fashion brand specializing in high-quality textiles and clothing. Based in Italy, the company is known for its commitment to craftsmanship and innovation in the fashion industry.

1. Collect business requirements to manage the demand process and define the implementation roadmap.
2. Define the sprint development cycle with solution design.
3. Manage the implementation backlog according to sprint planning, ensuring quality and consistency with CRM technology landscape.
4. Conduct testing and validation of results with business users.

1. Bachelor's Degree in Computer Science or Information Technologies
2. At least 5 years of experience in similar roles within an international context

1. Knowledge of Salesforce Service and Sales Cloud
2. Experience with Flows, Apex, and API integrations
3. Salesforce Marketing Cloud knowledge
4. Ability to work both in a team and independently
5. Proficiency in English

At least 3 years of relevant experience.

Bachelor's Degree in Computer Science or Information Technologies

The role is based in Milan, Italy, within a dynamic and innovative environment that values teamwork and individual contribution.