Loro Piana E‑Commerce Intern

Loro Piana is an Italian luxury Maison renowned for its exceptional textiles, cashmere and artisanal ready-to-wear and accessories. As part of the LVMH group, the brand combines traditional craftsmanship with a global retail and e‑commerce presence, offering employees exposure to high standards of product excellence and refined client service.

1. Support North America E‑Commerce team across merchandising, operations and Guest Services functions.
2. Generate, maintain and analyse business‑critical e‑commerce reporting and KPI dashboards on a daily, weekly and monthly cadence.
3. Assist in merchandise ranking and on‑site merchandising updates to optimise conversion and sales performance.
4. Maintain the E‑Commerce NA Activation Calendar and create trackers for new product launches, store transfers and marketing campaigns.
5. Develop and maintain templates and internal e‑commerce bulletins and a competitive monthly activation report on digital/e‑commerce trends.
6. Support order handling, warehouse returns, inventory reconciliation and Guest Delighting initiatives in partnership with Guest Services.
7. Monitor US, Canada and global site updates, provide regular feedback to NA and HQ teams and respond to ad hoc team and client requests.

1. Currently enrolled in or recently graduated from a Bachelor's or Master's program in Business, Marketing, Fashion, Economics or a related discipline.
2. Ability to commit full time for the internship period (work schedule M–F, 9:00–18:00; Friday remote).
3. Excellent verbal and written communication skills, including concise copywriting for internal and external communications.
4. Strong analytical aptitude with demonstrable experience building and interpreting reports and KPIs.
5. Positive, collaborative and hands‑on attitude with high attention to detail and follow‑through.

1. Microsoft Excel
2. Microsoft Word
3. Microsoft PowerPoint
4. Google Analytics
5. Copywriting
6. E‑commerce merchandising and site ranking

Entry‑level; previous internship or coursework related to e‑commerce, retail analytics, digital marketing or merchandising is preferred but not required.

Currently enrolled in or recently graduated from a Bachelor's or Master's program in Business, Marketing, Fashion, Economics or a related field.

Loro Piana emphasises meticulous craftsmanship, understated luxury and product excellence, fostering a workplace where attention to detail and refined taste are valued. As part of LVMH, the Maison offers a collaborative, international environment that supports professional development within the luxury sector.