Loro Piana E-Commerce Intern

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its superior textiles, ready-to-wear collections, and bespoke garments. As part of the esteemed LVMH group, Loro Piana is committed to exceptional craftsmanship and the use of the world's finest raw materials, solidifying its leadership in the luxury industry.

1. Support the E-Commerce North America team across key functions: Merchandising, Operations, and Guest Services.
2. Assist in merchandise ranking on the e-commerce website to optimize sales and conversion rates.
3. Contribute to weekly reporting tasks, analyzing key performance indicators and merchandising effectiveness.
4. Maintain and organize the merchandising section of the E-Commerce NA Activation Calendar.
5. Create trackers for monitoring performance across new product launches, store operations, transfers, and performance marketing campaigns.
6. Develop and maintain templates for internal E-Commerce Bulletins.
7. Support Guest Services Team with operational requirements from order handling, warehouse returns, and inventory.
8. Manage Guest Delighting opportunities by partnering with Guest Services.
9. Create and develop a competitive brand monthly e-commerce activation report to understand the latest Digital & E-Commerce developments.
10. Conduct Ad Hoc Analysis for E-Commerce site performance on a daily, weekly, or monthly basis as needed.
11. Monitor Global, US, and Canada site updates and developments, providing feedback to NA and HQ teams.
12. Respond to Ad Hoc team and client requests as needed.

1. Strong understanding of the digital space with respect to e-commerce, user experience, delivery experience, retail trends, and digital media.
2. Affinity for luxury, fashion, and leather goods, with knowledge of recent and long-term trends.
3. Excellent verbal and written communication skills, including copywriting and succinct presentation abilities.
4. Proficiency in Microsoft Office tools, particularly Excel, Word, and PowerPoint.
5. Strong analytical skills with proficiency in Excel and knowledge of Google Analytics or other site analytics platforms.
6. Positive, collaborative, hands-on, and energetic attitude.

Beginner

Loro Piana offers a market-competitive pay structure, with a published salary range as a guideline, allowing flexibility to recognize various levels of expertise, performance, and tenure. The salary for this position is $20 USD per hour.

Loro Piana is dedicated to fostering a culture of inclusion and belonging, ensuring diverse identities and perspectives are valued and can thrive.

Loro Piana prides itself on a culture of inclusion, striving to create an environment where everyone feels a sense of belonging. The company continuously assesses its employee and candidate populations to ensure they are all-encompassing and equitable.