Loro Piana Deputy Store Manager
Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its unparalleled craftsmanship and exquisite materials. As part of the esteemed LVMH Group, Loro Piana offers a dynamic and enriching work environment that fosters creativity and innovation. Employees are encouraged to embody the brand's commitment to excellence and to contribute to its legacy of luxury and sophistication.
- Collaborate with the Store Manager to achieve and surpass sales targets through the implementation of the Selling Galateo and operational standards.
- Ensure exceptional customer relationship management and satisfaction, coordinating the store team and adhering to guidelines set by the Store Manager.
- Provide a superior customer experience, holding the team accountable and liaising with the Retail/Area Manager.
- Support the Private Client Relations Manager in developing and monitoring clienteling activities.
- Foster team cohesion and ensure team members fulfill their responsibilities effectively.
- Assist in setting and monitoring quantitative and qualitative goals for the team.
- Identify and implement appropriate learning and development activities for the sales team.
- Ensure compliance with all internal procedures and security protocols.
- Oversee administrative tasks and ensure proper execution of store procedures.
- Supervise stock level activities and resolve issues as needed.
- Support annual closure activities, category flash inventories, and fiscal annual inventory.
- Proven track record in luxury retail management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work collaboratively and independently.
- Proficiency in customer relationship management.
- Strong organizational and multitasking skills.
- Ability to implement and oversee operational procedures.
- Proficiency in inventory management.
A minimum of 5 years of experience in luxury retail management is required.
Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH Group.
Loro Piana fosters a culture of service excellence and innovation, where employees are encouraged to embody the brand's values and contribute to its legacy of luxury. The work environment is collaborative and dynamic, promoting creativity and personal growth.