Loro Piana Customer Service Intern

Loro Piana, a distinguished name in the luxury fashion and leather goods sector, is part of the esteemed LVMH group. Renowned for its commitment to excellence and innovation, Loro Piana offers a unique working environment that fosters professional growth and development within the luxury industry.

1. Develop specific skills in customer service by proactively identifying and appropriately addressing customer inquiries.
2. Handle all customer requests, suggest possible solutions, and provide assistance and information on Loro Piana products, services, and policies.
3. Manage customer inquiries and support the team in handling all orders.
4. Assist with data entry and filing operations.
5. Handle invoices, statements, and confirmations.
6. Support the team with customer refund or exchange requests.

1. Bachelor's degree in Economics, Marketing, or Communication.
2. Fluency in Italian and English.

1. Strong organizational and communication skills.
2. Attention to detail and precision.
3. Proactivity and problem-solving abilities.
4. Excellent knowledge of Excel and PowerPoint.

Beginner level experience is required.

Bachelor's degree in Economics, Marketing, or Communication.

Monthly gross salary of €800.

Access to the company cafeteria.

Loro Piana prides itself on a culture of excellence and innovation, providing a nurturing environment for individuals passionate about luxury fashion. The company values precision, attention to detail, and proactive problem-solving, fostering a collaborative and dynamic workplace.