Loro Piana Customer Service Intern

Loro Piana, a distinguished name in the luxury fashion and leather goods sector, is part of the esteemed LVMH group, known for its dedication to craftsmanship and quality. As an employer, Loro Piana offers a dynamic environment where innovation meets tradition, providing employees with opportunities to grow within a globally recognized brand.

1. Develop specific skills in customer service by proactively identifying and addressing customer inquiries.
2. Handle all customer requests, offering potential solutions and informing them about Loro Piana's products, services, and policies.
3. Manage customer inquiries and support the team in handling all orders.
4. Assist with data entry and archiving operations.
5. Handle invoices, statements, and confirmations.
6. Support the team with customer refund or exchange requests.

1. Bachelor's degree in Economics, Marketing, or Communication.
2. Fluency in Italian and English.

1. Strong organizational and communication skills.
2. Attention to detail and precision.
3. Proactivity and problem-solving abilities.
4. Excellent knowledge of Excel and PowerPoint.

Beginner level experience in a customer service environment is required.

Bachelor's degree in Economics, Marketing, or Communication.

Gross monthly compensation of €800.

Access to a company canteen.

Loro Piana fosters a culture of excellence and meticulous attention to detail, encouraging a proactive and innovative approach. Employees are part of a collaborative environment where traditional craftsmanship is valued alongside modern business practices.