Loro Piana Customer Service Intern

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality in textiles and apparel. As part of the esteemed LVMH Group, Loro Piana offers a dynamic and sophisticated work environment that fosters innovation and excellence.

1. Develop specific competencies in customer service.
2. Proactively identify and address customer inquiries.
3. Handle all customer requests, offering solutions and information on products, services, and policies.
4. Manage customer requests and support order processing.
5. Assist with data entry and archiving operations.
6. Handle invoices, statements, and confirmations.
7. Support the team in processing customer refunds or exchanges.

1. Bachelor's degree in Economics, Marketing, or Communication.

1. Fluency in Italian and English.
2. Strong organizational and communication skills.
3. Precision and attention to detail.
4. Proactivity and problem-solving abilities.
5. Excellent knowledge of Excel and PowerPoint.

Beginner-level experience in customer service or a related field is required.

Bachelor's degree in Economics, Marketing, or Communication.

Monthly gross salary of €800.

Access to a corporate cafeteria.

Loro Piana, under the umbrella of LVMH, cultivates a culture of luxury and refinement, where employees are encouraged to innovate and excel in a supportive and collaborative environment. The company values precision, quality, and a customer-centric approach, fostering a workplace that is both dynamic and rewarding.