Loro Piana Customer Service Intern

Loro Piana, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its exquisite craftsmanship and luxurious materials. As part of the esteemed LVMH group, Loro Piana offers a unique opportunity to work within a global leader in luxury goods, providing a dynamic and enriching environment for career development.

1. Develop specific skills in Customer Service by proactively identifying and appropriately addressing customer inquiries.
2. Manage customer requests efficiently and suggest possible solutions.
3. Assist and inform customers about Loro Piana products, services, and policies.
4. Support the team in managing all orders and data entry operations.
5. Handle invoices, statements, and confirmations.
6. Assist the team with customer refund or exchange requests.

1. Bachelor's degree in Economics, Marketing, or Communication.
2. Fluency in Italian and English.

1. Strong organizational and communication skills.
2. Attention to detail and precision.
3. Proactivity and problem-solving ability.
4. Excellent knowledge of Excel and PowerPoint.

Beginner level experience in a related field.

Bachelor's degree in Economics, Marketing, or Communication.

Monthly gross salary: €800.

Access to a corporate canteen.

Loro Piana fosters a culture of excellence and innovation, encouraging proactive problem-solving and attention to detail. The company values precision and communication, creating an environment where employees can thrive and develop their skills within the luxury fashion industry.