Loro Piana Client Advisor

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As a part of the prestigious LVMH group, Loro Piana is committed to exceptional craftsmanship and the use of the world's finest raw materials, solidifying its status as a leader in the luxury industry. The brand is synonymous with unparalleled quality and excellence, attracting discerning clientele worldwide.

1. Exceed personal sales goals and ensure continuous growth within a team setting while maintaining Loro Piana standards.
2. Develop and apply comprehensive product knowledge to facilitate the sales process.
3. Collaborate with team members to ensure a seamless shopping experience and contribute to the store's overall success.
4. Cultivate and maintain strong client relationships through follow-up on purchases and after-sales support.
5. Collect and update client information to enhance future interactions and tailor services to individual preferences.
6. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
7. Oversee store display maintenance to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
9. Identify key opportunities for optimizing sales growth and operational efficiencies.
10. Serve as a role model for company values.

1. 3+ years of sales or sales support experience, preferably in a luxury retail environment.

1. Excellent attention to detail
2. Strong customer service skills
3. Effective teamwork abilities

Minimum of 3 years in sales or sales support, ideally within the luxury retail sector.

The position offers the opportunity to work within a prestigious luxury brand, providing exposure to high-end clientele and the potential for career growth within the LVMH group.

Loro Piana fosters a culture of excellence, where dedication to craftsmanship and quality is paramount. The workplace environment encourages collaboration, innovation, and a commitment to delivering exceptional service to clients.